Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to admin@nature-as.com
Absolutely! Nature-as ships internationally via Standard shipping & Express with tracking.
Your package may be subject to customs fees calculated by, and paid to your local government. Glow Recipe is not responsible for customs fees or duty taxes.
We process and ship out orders Monday through Friday, excluding holidays. Orders with standard shipping will usually be fulfilled and shipped the following business day (Monday through Friday, not including holidays). Once shipped, you’ll receive an email from admin@nature-as.com with tracking information within 24 hours. Please note, it can take up to 48 hours for your tracking information to update. Nature-as ships from South Korea.
We offer free shipping for all orders over $100! The order must total $100 after any discounts are applied and before taxes are added.
Our standard shipping method is International Standard shipping, which usually arrives within 7-14 business days. We also offer International Express (4-6 business days). Also all shipping have tracking service.
Your 100% satisfaction is important to us. Nature-as allows 30 day returns for only damaged product with the exception of a single- use product. For the detail information, please see our Return Policy.
Yes, we offer Wholesale and please visit Wholesale info page on our sitemap or contact via email admin@nature-as.com.
Yes, you can cancel or change an order only before completed shipping and please let us know.
But Nature-as cannot alter an order once it has been fulfilled. This includes adding or removing any items in the order, or changing the shipping method. If you need to update your address or cancel an order, contact support. Our customer service team will do their best to stop the order, however, this is not guaranteed.
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